Easily manage your mobile plan and services on the go:
BILLS AND PAYMENTS
• Pay bills online, wherever and whenever comfortable using a bank card.
• Check your current invoice details and view your invoice history up to six months back instantly from the main Invoices menu.
• Download your usage details report of your monthly billing from Telenor Bulgaria as a PDF file if you have activated this service.
• Top-up prepaid numbers adding credit via voucher, with a bank card or directly from your account with the most suitable optional amount.
• Receive complete information about your active mobile services, your monthly subscription plan, unique customer number, invoice date and contract terms.
• Activate and deactivate add-ons for prepaid plans with additional MB packages and minutes according to your needs, besides managing the Telenor digital services from the family catalogue that are in use.
• Keep track of the remaining megabytes of mobile internet, minutes and SMS, while choosing which feature is pinned and stays on focus on the home screen.
• With MyTelenor app you stay apprised of all prompt smartphone services, including leasing, insurance, Upgrade, Return and Take and the conditions for an additional device.
• Activate and deactivate your roaming service and initiatively manage MB roaming packages for countries inside and outside Europe.
• Activate and manage third-party services you use through Telenor, including digital content services.
• Find the nearest Telenor office or Telenor shop and look up its address and opening hours in Sofia, Plovdiv, Varna, Burgas and other locations in Bulgaria, quick and easily from Contacts tab in More section.
• You receive all the latest Telenor messages and notifications in one place, which is precisely the inbox of your in-app profile.
• Stay up-to-date with the current promotional deals in Telenor online shop. Get easy access to the monthly e-catalogue as in Telenor brochure, so you can find preferential offers for plans, smartphones, accessories and extra services.
MyTelenor application is accessible to all Telenor Bulgaria EAD clients with post-paid plan, prepaid plan or business plan subscriptions. Its performance requires operating system higher than Android 5.0 and it supports English and Bulgarian languages. You can use its functions over mobile network or Wi-Fi connectivity.
Telenor Bulgaria offers you to download its mobile application for customer self-service for no additional payment and free of charge.